If you are a new patient of The Centers & Circle Health, please review important documentation located here prior to your testing appointment to expedite the registration process. Copies will also be provided on-site for your review.
If you need medical attention for COVID-19 symptoms sooner than we are available, please consider the following resources:
COVID-19, or coronavirus disease 2019, is an upper respiratory tract disease. Symptoms include fever, cough and shortness of breath. The infection can range from very mild to full-blown pneumonia, with 80% of cases appearing to be mild. Symptoms may appear 2–14 days after exposure to the virus.
When should I be tested?
You should consider being tested if you are experiencing any of the following symptoms, or if you have had a known exposure as asymptomatic cases are on the rise:
Fever or chills
Shortness of breath or difficulty breathing
Muscle or body aches
New loss of taste or smell
Congestion or runny nose
Nausea or vomiting
If you are experiencing symptoms, it is recommended that you self-quarantine for 14 days or until you have received a negative test result. Quarantining and symptom monitoring should also be considered if you have traveled abroad.
What warrants emergency medical attention versus a visit to a testing site?
If you or someone in your household is experiencing any of the following, seek emergency medical care by calling 911 or your local emergency facility. Notify the operator that you need care for someone who has or may have COVID-19 so they can prepare accordingly:
Persistent pain or pressure in the chest
Inability to wake or stay awake
Bluish lips or face
This list may not be all-inclusive. Please call a medical provider for any other severe or concerning symptoms. Older adults, immunocompromised individuals, and those with pre-existing medical conditions (e.g., diabetes, immunocompromised people, lung/heart/liver/kidney disease, neurological disorders, etc.) are most at risk for developing serious complications.
What should I expect during the test?
To administer a COVID-19 test, we insert a swab into the patient’s nasal passage. The procedure takes just a few seconds.
Does The Centers do antibody testing?
Testing is available for antibodies to determine if you have had COVID-19. This type of COVID-19 test is for individuals who think they may have had COVID-19 and do not currently have symptoms. It can take two weeks after exposure to develop antibodies. Call us to make an appointment for antibody testing at 216-325-WELL.
What safety precautions is The Centers taking?
Our clinical staff is undergoing daily health screenings and temperature checks. Anyone experiencing symptoms will be sent home. Additionally, patients with and without appointments are being asked to call 216-325-WELL before visiting a location so a representative from The Centers can conduct an evaluation over the telephone and plan for care accordingly. Lastly, service locations are being consolidated, hours adjusted, and services offered virtually whenever possible.
We’ve made important updates to our services to best meet the needs of those we serve while keeping you and our team safe.
Virtual & In-Person Visits
You may not have to come into our office to address your health care needs during these difficult times. Patients will only be seen in person when clinically necessary.
Call 216-325-WELL to make an appointment today for any of our health services. We’re accepting appointment requests from current and new patients, and same-day appointments are available.
Our team will conduct an evaluation over the telephone and plan for your care in a way that maximizes your safety and convenience and minimizes your exposure to others. To keep everyone safe, we are not scheduling walk-in appointments.
Dental Services are open for preventative and emergency procedures.
Our five pharmacy locations are open to the public and can quickly prepare your medication(s) for mail order or pick-up.
To fill a new prescription or transfer an existing, call the location nearest you:
Our El Barrio Workforce program provides FREE job readiness and job placement services virtually while our physical sites are closed. If you need assistance with your job search, please visit and fill out the form on our job search page or call 216-325-WORK.
Los servicios de la fuerza laboral de El Barrio se ofrecen de forma remota mientras nuestros locaciones estan temporalmente cerradas. Si tiene preguntas o necesita ayuda con su búsqueda de empleo, visite y complete el formulario en nuestra página de búsqueda de empleo o llame al 216-325-WORK.