COVID-19

COVID-19 Testing is available at The Centers.

If you are experiencing symptoms or have been exposed, we recommend being tested. We are seeing both symptomatic and asymptomatic patients, with test results available within 24-48 hours.

The Centers strives to make testing available to everyone.

Accepting patients and non-patients of any age
No out-of-pocket costs for most patients
No insurance required, Medicaid and other insurance accepted
Drive-thru testing available to maximize access
Appointments are strongly encouraged, with only a limited number of walk-ins available each day
Please bring a government-issued ID if available (not required)
Pre-travel testing available
You can complete the registration process in advance of your appointment, meaning less time on site

Call 216-325-WELL to speak with an access specialist and reserve a testing appointment. We may also schedule you for a telehealth visit with one of our providers.

Testing is currently taking place at The Centers’ Uptown location on Wednesdays from 9 am to 12:45 pm:

If you are a new patient of The Centers, please review important documentation located here prior to your testing appointment to expedite the registration process. Copies will also be provided on-site for your review.

If you need medical attention for COVID-19 symptoms sooner than we are available, please consider the following resources:

Booster Shots

We are now offering booster doses of the Pfizer and Moderna bivalent COVID-19 vaccines, based on FDA and CDC guidelines. The bivalent booster is specifically formulated to provide protection against the original version of COVID as well as the newer Omicron variant.

Moderna Boosters

Booster doses can be given to those 18 years of age and older who have completed their primary series of vaccination (received 2 doses) AND at least 2 months have passed since receiving the second dose.

Pfizer Boosters

Booster doses can be given to those 12 years of age and older who have completed their primary series of vaccination (received 2 doses) AND at least 2 months have passed since receiving the second dose.

Third Doses

Third doses for the immunocompromised remain the same and are as follows:

People with moderately to severely compromised immune systems should receive an additional dose of mRNA vaccine at least 28 days after a second dose of Pfizer or Moderna vaccine.
This includes people who have:
- Been receiving active cancer treatment for tumors or cancers of the blood
- Received an organ transplant and are taking medicine to suppress the immune system
- Received a stem cell transplant within the last 2 years or are taking medicine to suppress the immune system
- Moderate or severe primary immunodeficiency (such as DiGeorge syndrome, Wiskott-Aldrich syndrome)
- Advanced or untreated HIV infection
- Active treatment with high-dose corticosteroids or other drugs that may suppress your immune response

What is COVID-19?

COVID-19, or coronavirus disease 2019, is an upper respiratory tract disease. Symptoms include fever, cough and shortness of breath. The infection can range from very mild to full-blown pneumonia, with 80% of cases appearing to be mild. Symptoms may appear 2–14 days after exposure to the virus.

When should I be tested?

You should consider being tested if you are experiencing any of the following symptoms, or if you have had a known exposure as asymptomatic cases are on the rise:

Fever or chills
Cough
Shortness of breath or difficulty breathing
Fatigue
Muscle or body aches
Headache
New loss of taste or smell
Sore throat
Congestion or runny nose
Nausea or vomiting
Diarrhea

If you are experiencing symptoms, it is recommended that you self-quarantine for 14 days or until you have received a negative test result. Quarantining and symptom monitoring should also be considered if you have traveled abroad.

What warrants emergency medical attention versus a visit to a testing site?

If you or someone in your household is experiencing any of the following, seek emergency medical care by calling 911 or your local emergency facility. Notify the operator that you need care for someone who has or may have COVID-19 so they can prepare accordingly:

Trouble breathing
Persistent pain or pressure in the chest
New confusion
Inability to wake or stay awake
Bluish lips or face

This list may not be all-inclusive. Please call a medical provider for any other severe or concerning symptoms. Older adults, immunocompromised individuals, and those with pre-existing medical conditions (e.g., diabetes, immunocompromised people, lung/heart/liver/kidney disease, neurological disorders, etc.) are most at risk for developing serious complications.

What should I expect during the test?

To administer a COVID-19 test, we insert a swab into the patient’s nasal passage. The procedure takes just a few seconds.

Does The Centers do antibody testing?

Testing is available for antibodies to determine if you have had COVID-19. This type of COVID-19 test is for individuals who think they may have had COVID-19 and do not currently have symptoms. It can take two weeks after exposure to develop antibodies. Call us to make an appointment for antibody testing at 216-325-WELL.

What safety precautions is The Centers taking?

Our clinical staff is undergoing daily health screenings and temperature checks. Anyone experiencing symptoms will be sent home. Additionally, patients with and without appointments are being asked to call 216-325-WELL before visiting a location so a representative from The Centers can conduct an evaluation over the telephone and plan for care accordingly. Lastly, service locations are being consolidated, hours adjusted, and services offered virtually whenever possible.

COVID SERVICES
FOR ALL