Coming Soon: The Centers’ Behavioral Health Crisis Center → Learn More
Urgent Mental Health Care
Behavioral Health Urgent Care (BHUC)
The goal of our Behavioral Health Urgent Care (BHUC) is to promote the wellness and improve the quality of life in the Cleveland area.
It provides an additional resource to complement the safety net within the community behavioral health system of care and serves as an alternative to local emergency rooms and a navigation hub to community resources and ongoing behavioral health services.
Call us today to get started: 216-325-WELL
SAME-DAY MENTAL HEALTH CARE
At The Centers is YOU! Part of your overall well-being is your mental health. At our Behavioral Health Urgent Care, we provide the following services:
- Behavioral Health Triage
- Behavioral Health Assessment
- Psychiatric Evaluation
- Level of Care Determination
- Crisis Counseling
- Care Coordination
- Benefit Enrollment Assistance
- Whole Person Care Education
- Primary Healthcare Pathway
- Information and Referral
- Solution-Focused Brief Therapy
- On-Site Pharmacy
- Caring Contact Calls
BHUC Services
Same-Day
Treatment
Care
Coordination
Crisis
Counseling
On-site
Pharmacy
Solution-Focused
Treatment
OUR CARE TEAM HELPS CHILDREN WHO EXPERIENCE:
- Changes in school performance
- Social isolation or withdrawal
- Excessive worry or anxiety, for instance fighting to avoid bed or school
- Hyperactive behavior
- Frequent nightmares
- Fighting or having a desire to harm others
- Severe mood swings
- Drastic changes in behavior or personality
- Severe, out-of-control behavior that can hurt oneself or others
- Extreme excitability for long periods of time
- Feelings of sadness for two or more weeks
- Extreme difficulty concentrating
- Traumatic experiences
- Constantly defying authority
- Self-harm or talk of hurting oneself
- Making excuses to miss school
- Frequent disobedience or aggression
- Frequent temper tantrums
OUR CARE TEAM HELPS ADOLESCENTS AND ADULTS WHO EXPERIENCE:
- Excessive worrying or fear
- Feeling excessively sad or low
- Confused thinking or problems concentrating and learning
- Extreme mood changes, including uncontrollable “highs” or feelings of euphoria
- Prolonged or strong feelings of irritability or anger
- Avoiding friends and social activities
- Difficulties understanding or relating to other people
- Changes in sleeping habits or feeling tired and low energy
- Changes in eating habits such as increased hunger or lack of appetite
- Changes in sex drive
- Difficulty perceiving reality (delusions or hallucinations, in which a person experiences and senses things that don’t exist in objective reality)
- Inability to perceive changes in one’s own feelings, behavior or personality (”lack of insight” or anosognosia)
- Overuse of substances like alcohol or drugs
Multiple physical ailments without obvious causes (such as headaches, stomach aches, vague and ongoing “aches and pains”) - Thinking about suicide
- Traumatic experiences
- Inability to carry out daily activities or handle daily problems and stress
- An intense fear of weight gain or concern with appearance
If you or someone you know is experiencing suicidal or homicidal thoughts and have a plan and intent to follow through, self-harm has occurred and requires medical treatment, intoxicated or impaired from substance use, or requires immediate medical attention, please immediately call 9-1-1.
We Treat Everyone, Always
We accept a wide range of insurance and Medicaid for services and accept patients five years of age and up. If you don’t have coverage or are uninsured, we have a flexible and affordable sliding fee scale for all offerings.
Reducing Barriers to Care
We want you to succeed in your treatment plan, and the best way to do that is to reduce as many barriers to care as we can. Part of that is making sure that you have access to the medications you need for treatment before you leave our building. The Centers’ Pharmacy has all of the treatments in stock, and our Pharmacists will work with your provider to find the best solution for you!
Location Offering BHUC Services
Gordon Square Behavioral Health Urgent Care
Phone
(216) 721-4010, opt. 5
Address
5209 Detroit Avenue
Cleveland,
OH
44102
Hours
8:30am – 4:00pm M-F
Get Directions
Additional Resources
National Suicide Prevention Lifeline:
(800) 273-8255
988 Suicide & Crisis Hotline
988 (Call or Text)
Frontline Services:
(216) 623-6888
Crisis Text Line:
Text HOME to 741741
Trans Lifeline:
(877) 565-8860
LGBTQ+ Support Trevor Lifeline:
(866) 488-7386
TrevorText Line:
Text START to 678678