Coming Soon: The Centers’ Glick Recovery Campus Learn More

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Behavioral Health Urgent Care (BHUC)

In 2022, The Centers was proud to launch one of the very first Behavioral Health Urgent Care (BHUC) clinics in the State of Ohio. Today, we are excited to share the next evolution of that groundbreaking model. Effective September 14, 2026, we will transition our current behavioral health urgent care services that were offered at our Uptown and Gordon Square locations to the Glick Recovery Campus (GRC), continuing our legacy of evolving behavioral health crisis care to improve service delivery. 

At the GRC, our behavioral health urgent care services will broaden to include a full continuum of care. This transition will establish a true 24/7 “front door” for crisis care in Cuyahoga County, providing walk-in support, psychiatric stabilization and withdrawal management supported by a health care center that will offer primary care, behavioral health services, and much more. 

We know that our community has come to trust and utilize the BHUCs so it is important that we share the upcoming, two-phased transition plan and changes with you. 

For a complete list of services at the GRC, click here.
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Changes you can anticipate effective August 14, 2026:

Changes you can anticipate effective September 14, 2026:

What is Staying the Same:

  • BHUC services at Gordon Square will end. 
  • At Gordon Square, temporary adult walk-in services and linkage to care support will continue until September 14th.
  • Individuals in need of crisis or urgent care will be referred to FrontLine Crisis Team. 
  • Children and adolescents will be assessed and linked to our Child and Adolescent Behavioral Health Team for ongoing treatment needs. Walk-in services will not be available for youth.
  • Behavioral health, urgent care and crisis services will be provided to individuals 18 years and older.
  • Children and adolescents will be referred to other community partners or scheduled for assessment and ongoing care with our Child and Adolescent Behavioral Health Team. 
  • The behavioral health crisis services will be provided to individuals in an acute mental health crisis. Clients who are looking to establish psychiatric care will be served in our outpatient facilities. These services will need to be scheduled through our appointment line (216) 325-WELL. 
  • Clients who present with routine or non-urgent mental health needs, will be linked with outpatient services.  
  • Full psychiatric assessments will not be available for individuals in non-urgent need. Follow up appointments and linkage to care will be established with the patient before discharge. 
  • Low-Barrier Access: We will continue to offer walk-in care for individuals experiencing urgent behavioral health needs. 
  • Core Philosophy: Our compassionate, trauma-informed approach remains entirely unchanged. 
  • On-Site Pharmacy: Medication refills and pharmacy support will remain available on-site to minimize barriers to care. 

We appreciate the collaborations and partnerships that have been established since 2022. If you have any questions about the changes, please contact Kristie Persson, Site Director. For outpatient services, we invite you to call our appointment line at 216-325-WELL (9355).

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